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NISM Certifications · NISM-Series-VI: Depository Operations · Investor Services (NISM VI)

Mr. Rajan Iyer, a beneficial owner, wants to find out how his complaint against a Depository Participant can be escalated if the DP does not resolve it satisfactorily. Which platform, operated under SEBI's framework, allows him to lodge the complaint online against the DP?

The investor can use SEBI's SCORES platform, a centralised online grievance redress system. It lets investors file complaints against listed companies and registered intermediaries, including depository participants, and track the status until the matter is resolved.

  1. ASEBI Complaints Redress System (SCORES)Correct
  2. BThe Registrar to the Issue's helpdesk
  3. CThe stock exchange's trading terminal
  4. DThe Reserve Bank's currency chest

Explanation

SCORES is the SEBI-run web-based centralised grievance redress platform where investors can lodge complaints against intermediaries including DPs. The other options are not channels for DP complaints.

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