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ACCA Applied Knowledge · Business and Technology · Personal effectiveness

Priya, a finance assistant, lists all her tasks and labels each one by whether it is urgent and whether it is important. She then does the urgent and important items first and schedules the important but not urgent items for later in the week. Which time management technique is Priya applying?

Priya is using an urgent-important prioritisation matrix. She classifies each task by urgency and importance, then does urgent and important work first and schedules important but non-urgent work later. This is a personal time management tool, unlike Pareto analysis, critical path analysis or delegation.

  1. APareto analysis of customer complaints
  2. BAn urgent-important prioritisation matrixCorrect
  3. CCritical path analysis of a project
  4. DDelegation using the span of control

Explanation

Classifying tasks by urgency and importance and ordering them accordingly is the prioritisation (Eisenhower-style) matrix. Pareto analysis focuses on the vital few causes, critical path analysis sequences project activities, and delegation concerns passing work to others, none of which Priya is doing.

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