ACCA Applied Knowledge · Business and Technology · Personal effectiveness
Priya has five tasks. Task A is due tomorrow and is critical to a client. Task B is a routine report due next month. Task C is a colleague's request for a quick favour that has no deadline and does not support her objectives. Using an urgent/important approach, what is the most effective action for Priya on Task C?
Priya should delegate or politely decline Task C. It has no deadline and does not support her objectives, so it is neither urgent nor important, and doing it early would only take time from the critical client task due tomorrow.
- ADo it first because it is quick
- BDo it immediately after Task A, before any important work
- CTreat it as important because it helps a colleague
- DDelegate it or decline it politely, as it is neither urgent nor importantCorrect
Explanation
Task C has no deadline and does not contribute to her objectives, so it is neither urgent nor important. Such tasks should be delegated, deferred or declined. Doing it first lets low-value work crowd out Task A, which is both urgent and important.
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