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ACCA Strategic Professional · Strategic Business Leader · Machine learning, AI and robotics

Tamsin Foods deploys software robots that log into its systems, copy supplier invoice data into the ledger and follow fixed rules, with no ability to learn from experience. How is this technology best classified?

It is robotic process automation. The software robots carry out repetitive, rule-based tasks such as copying invoice data, and they do not learn or adapt from experience. Machine learning would require models that improve their performance from data, which is not the case here.

  1. ARobotic process automation, which mimics rule-based human tasks without learningCorrect
  2. BMachine learning, because it processes large volumes of data
  3. CArtificial general intelligence, because it replaces clerical staff
  4. DDeep learning, because it operates across several systems

Explanation

The software follows fixed rules to perform repetitive tasks and does not improve from data, so it is robotic process automation. Volume of data or multi-system use does not make it machine learning. It is also nowhere near general intelligence.

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