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ACCA Strategic Professional · Strategic Business Leader · Leadership and organisational culture

Tavia Pharma's new CEO wants to change a blame-focused culture. She plans to analyse the stories told about past failures, the rituals of weekly reviews, the symbols of executive status, and the control and reward systems, to see how these sustain existing behaviour. Which model is she applying?

Johnson and Scholes' cultural web. It analyses stories, rituals, symbols, power structures, structure and control systems around a central paradigm to show how culture is sustained, which matches the CEO's plan. The other models address stakeholders, change forces or activities.

  1. AJohnson and Scholes' cultural webCorrect
  2. BMendelow's power-interest matrix
  3. CLewin's force field analysis
  4. DPorter's value chain

Explanation

The cultural web examines stories, rituals and routines, symbols, power structures, organisational structure and control systems, all surrounding the paradigm. The CEO's elements match it directly. Mendelow's matrix classifies stakeholders, Lewin's analysis concerns forces for and against change, and the value chain analyses activities.

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