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ACCA Strategic Professional · Strategic Business Leader · Leadership and organisational culture

Zentra Logistics has a long-established way of working in which staff routinely say 'this is how we do things here' when new ideas are proposed. Johnson and Scholes call this set of taken-for-granted beliefs and assumptions, which sits at the core of the cultural web, by which term?

The taken-for-granted beliefs at the centre of the cultural web are called the paradigm. It captures the shared assumptions about how the organisation works, and the other web elements such as routines, controls and power structures reinforce it rather than constituting it.

  1. AParadigmCorrect
  2. BControl systems
  3. CRituals and routines
  4. DPower structures

Explanation

In the cultural web, the paradigm is the set of core assumptions and beliefs shared by the organisation, taken for granted and rarely questioned. Rituals and routines, control systems and power structures are outer elements that reinforce and express the paradigm rather than being the paradigm itself.

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