Skip to content

CSEET · Business Laws and Management · Introduction to Management

The Hawthorne experiments conducted by Elton Mayo mainly concluded that:

The Hawthorne experiments concluded that social and psychological factors and group norms significantly influence productivity. Workers responded to attention, belonging and informal relationships, not just pay or physical conditions, which laid the foundation for the Human Relations approach to management.

  1. AWages alone determine worker productivity
  2. BSocial and psychological factors and group norms significantly influence productivityCorrect
  3. CStrict hierarchy is the best way to increase output
  4. DTime and motion study is the only reliable method of raising efficiency

Explanation

The Hawthorne studies showed that attention, group relationships and social needs affected output beyond physical conditions and pay. This became the basis of the Human Relations approach. Wages-only and time-and-motion views belong to the classical school.

Did you get it right without looking?

One question tells you little. A timed set on Introduction to Management shows your real accuracy, how long you take and where you lose marks.

Practise Introduction to ManagementFree diagnostic mock

More Introduction to Management questions