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NISM Certifications · NISM-Series-VII: Securities Operations and Risk Management · Investor Grievances and Arbitration

Under the SEBI framework for investor complaints against stock brokers, which platform allows an investor to lodge a complaint online and have it forwarded to the concerned entity for redressal?

SCORES, the SEBI Complaints Redress System, is the online platform where investors lodge complaints against intermediaries such as stock brokers. The complaint is sent to the concerned entity, which uploads its action taken report, so SEBI can monitor redressal in a centralised way.

  1. ASCORES (SEBI Complaints Redress System)Correct
  2. BSEBI Master Circular on Margins
  3. CExchange Trading Terminal
  4. DClearing Corporation Settlement Portal

Explanation

SCORES is the centralised web-based system of SEBI where investors lodge complaints against listed companies and intermediaries including brokers. The complaint is forwarded to the entity, which must upload an action taken report. The other options are not complaint-lodging platforms.

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