Skip to content

NISM Certifications · NISM-Series-VII: Securities Operations and Risk Management · Investor Grievances and Arbitration

A client of a stockbroker has a complaint that the broker has not resolved. On which SEBI-operated platform can the client lodge the complaint online so that it is forwarded to the broker and tracked until resolution?

The client can lodge the complaint on SCORES, the SEBI Complaints Redress System. It is SEBI's centralised online platform that forwards the complaint to the concerned intermediary, collects an action taken report, and lets the investor track the status until the complaint is resolved.

  1. ASCORESCorrect
  2. BEPFO portal
  3. CGST Network
  4. DRBI Sachet

Explanation

SCORES (SEBI Complaints Redress System) is the web-based centralised platform where investors lodge complaints against SEBI-registered intermediaries and listed companies. The complaint is sent to the entity concerned, which uploads an action taken report, and the status can be tracked. The other options are not SEBI grievance platforms for securities market complaints.

Did you get it right without looking?

One question tells you little. A timed set on Investor Grievances and Arbitration shows your real accuracy, how long you take and where you lose marks.

Practise Investor Grievances and ArbitrationFree diagnostic mock

More Investor Grievances and Arbitration questions