ACCA Strategic Professional · Strategic Business Leader · Competitive forces
Veltrano Ltd makes specialised brake components and sells 70% of its output to a single car maker, which has told Veltrano it will switch to a rival unless prices fall by 8%. Using Porter's five forces, which statement best describes the position?
Buyer power is high, because one customer buys most of Veltrano's output and can credibly move to a rival. Concentrated purchasing and the ability to switch let the buyer force down prices, which is the classic indicator of strong buyer bargaining power in Porter's model.
- ABuyer power is high because a single customer accounts for a large share of sales and can credibly switchCorrect
- BSupplier power is high because Veltrano depends on a few input providers
- CThe threat of new entrants is high because the car maker can easily start production
- DThe threat of substitutes is high because brake components can be replaced by a different product type
Explanation
Buyer power is strong where a few buyers purchase a large proportion of output and can switch supplier. The threat of a 70% customer leaving is a clear example. The other options describe different forces for which no evidence is given.
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