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ACCA Applied Knowledge · Business and Technology · Organisational culture

What is the main purpose of analysing an organisation using the Johnson and Scholes cultural web?

The cultural web is used to reveal the paradigm, the shared core assumptions, and the surrounding behaviours that reinforce it, so managers can plan cultural change. Classifying by risk and feedback is Deal and Kennedy's approach, and national dimensions come from Hofstede.

  1. ATo identify the behaviours and assumptions making up the paradigm so that cultural change can be plannedCorrect
  2. BTo classify the organisation into one of four fixed types by risk and feedback
  3. CTo calculate how far power is distributed between managers and staff
  4. DTo measure employees' cultural dimensions across different countries

Explanation

The cultural web describes the elements (stories, symbols, power structures, organisational structure, control systems, rituals and routines) that surround and reinforce the paradigm. Mapping them shows what must change to alter culture. Classifying by risk and feedback is Deal and Kennedy, and national dimensions are Hofstede.

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