ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations
Which of the following actions is most likely to reduce the risk of groupthink in a management committee?
Appointing a devil's advocate is the best way to reduce groupthink, because it legitimises dissent and forces the committee to test its assumptions. Letting the senior person speak first or limiting membership to one department encourages conformity and narrows the range of views.
- AAppointing a devil's advocate to challenge proposalsCorrect
- BEnsuring the most senior member speaks first to set direction
- CLimiting discussion to members of the same department
Explanation
A devil's advocate legitimises dissent and forces the group to test assumptions. Having the senior member speak first encourages conformity, and restricting membership to one department reduces diversity of views, both increasing groupthink risk.
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