ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations
A manager believes that employees naturally dislike work and must be closely controlled and threatened to achieve targets. Which behavioural view does this represent?
This is McGregor's Theory X. It assumes employees inherently dislike work, avoid responsibility and therefore need close supervision, control and threats of sanctions. Theory Y is the opposite, assuming people are self-motivated and seek responsibility when conditions are suitable.
- AMcGregor's Theory XCorrect
- BMcGregor's Theory Y
- CHerzberg's motivator factors
- DMaslow's self-actualisation
Explanation
Theory X assumes people dislike work, avoid responsibility and need coercion and control. Theory Y assumes people can be self-directed and seek responsibility, so it is the opposite view.
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