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ACCA Applied Knowledge · Business and Technology · Organisational culture

Which of the following best describes Schein's 'basic underlying assumptions'?

Basic underlying assumptions are unconscious, taken-for-granted beliefs that shape how members perceive, think and feel. They are the deepest level of Schein's model and are hard to see or change, unlike mission statements, rituals or handbook rules, which are more visible.

  1. AUnconscious, taken-for-granted beliefs that shape how members perceive and reactCorrect
  2. BWritten mission and strategy statements published by the board
  3. CObservable rituals and symbols used in the workplace
  4. DFormal rules set out in the employee handbook

Explanation

Basic underlying assumptions are the deepest level: beliefs so embedded that members rarely question or even notice them. Published mission statements are espoused values, rituals and symbols are artefacts, and handbook rules are formal documentation, which are more visible.

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