Skip to content

CMA Foundation · Fundamentals of Business Laws and Business Communication · Legal Aspects of Business Communication

Which of the following is a confidentiality-protecting practice when sending a business email containing sensitive client financial data?

The protective practice is restricting recipients to those who need the data and securing the attachment with a password or encryption. This limits unauthorised access, whereas wide copying, personal accounts or an urgent subject line do nothing to protect sensitive client information.

  1. ACopying all department heads to ensure transparency
  2. BSending it from a personal mail account for speed
  3. CRestricting recipients to those who need it and using password protection or encryption for the attachmentCorrect
  4. DMarking the subject line 'Urgent' to attract attention

Explanation

Limiting access on a need-to-know basis and securing the attachment reduces the risk of unauthorised access. Wide copying and personal accounts increase exposure, while an 'Urgent' label gives no protection.

Did you get it right without looking?

One question tells you little. A timed set on Legal Aspects of Business Communication shows your real accuracy, how long you take and where you lose marks.

Practise Legal Aspects of Business CommunicationFree diagnostic mock

More Legal Aspects of Business Communication questions