ACCA Applied Knowledge · Business and Technology · The impact of advances in technology
Which of the following is a typical reason a business might introduce workflow automation for its sales order process?
A typical reason is to reduce processing time and cost per transaction. Automated workflow routes orders and approvals electronically, avoiding delays and manual handling. It does not remove the need for records, does not make demand predictable, and does not eliminate security risks.
- ATo reduce processing time and the cost per transactionCorrect
- BTo avoid the need to keep any records of orders
- CTo make customer demand easier to predict by law
- DTo eliminate all system security risks
Explanation
Workflow automation routes documents and tasks electronically, typically cutting processing time, handling cost and delays. It does not remove record-keeping requirements, change demand, or eliminate security risks, which may even increase with digital processes.
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