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ACCA Applied Knowledge · Business and Technology · Learning and training at work

Which of the following is an example of a training need identified at the individual level, rather than the organisational or job level?

An appraisal showing that one employee lacks confidence in presentations is an individual-level training need. It concerns a gap in one person's skills. The system rollout and overseas expansion are organisational changes, and the redesigned job description is a job-level matter.

  1. AA new accounting system will be introduced across all departments next year
  2. BA job description for a payroll clerk has been redesigned with new duties
  3. CA staff appraisal shows that one employee lacks confidence in giving presentationsCorrect
  4. DThe company plans to enter an overseas market

Explanation

Individual-level needs relate to the gap in one person's skills or knowledge, typically revealed through appraisal. The new system and overseas expansion are organisational-level changes, and the redesigned job description is a job-level change. The appraisal finding concerns a single employee.

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