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Which of the following is an example of tacit knowledge in an organisation?
Intuitive judgement built through years of experience is tacit knowledge. Tacit knowledge is personal and hard to codify, whereas manuals, filed returns and spreadsheets are explicit knowledge that has been documented and can be easily shared.
- AA documented standard operating procedure manual
- BA senior company secretary's intuitive judgement on how to handle a difficult regulator meeting, built through years of experienceCorrect
- CA filed annual return stored on the MCA portal
- DA spreadsheet of board meeting dates
Explanation
Tacit knowledge is personal, experience-based and hard to articulate or codify. Manuals, filed returns and spreadsheets are explicit, documented forms. The intuitive judgement from experience is tacit.
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