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CS Professional · Artificial Intelligence, Data Analytics and Cyber Security - Laws and Practice · Management Information Systems - An Overview

Which of the following is the best example of tacit knowledge in an organisation?

An experienced company secretary's intuitive judgement about regulator reactions is tacit knowledge. It is personal, built through experience and difficult to write down. Written procedures, spreadsheets and database tables are already codified, so they represent explicit knowledge or data rather than tacit knowledge.

  1. AA written standard operating procedure for onboarding vendors
  2. BAn experienced company secretary's intuitive judgement about how a regulator is likely to react to a filing, gained over many yearsCorrect
  3. CA spreadsheet of last year's compliance due dates
  4. DA database table listing director identification numbers

Explanation

Tacit knowledge is personal, experience-based and hard to articulate or codify, such as intuitive judgement. The SOP, spreadsheet and database table are all documented, so they are explicit knowledge or data. The SOP is the closest distractor but it is already codified.

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