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CMA Intermediate · Operations Management and Strategic Management · Introduction to Strategic Management

Which of the following is generally an attribute of a strategic decision rather than an operational one?

A strategic decision typically requires large resources and is hard to reverse, while daily shop-floor, short-term and certain-information decisions are operational in nature.

  1. AIt requires a large amount of resources and is difficult to reverseCorrect
  2. BIt is taken daily by workers on the shop floor
  3. CIt has only a short-term impact
  4. DIt is based on certain, fully known information

Explanation

Strategic decisions need significant resources and are hard to undo. Daily shop-floor, short-term and fully certain decisions describe operational matters, since strategic decisions involve uncertainty.

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