ACCA Applied Knowledge · Business and Technology · Personal effectiveness
Which of the following is the best description of 'stress' in a work context?
Stress is the adverse reaction people have when pressures or demands placed on them become excessive. Some pressure can motivate and improve performance, but stress arises when the person feels unable to cope, which distinguishes it from healthy challenge or from a formal dispute.
- AThe adverse reaction a person has to excessive pressure or demands placed on themCorrect
- BAny pressure that motivates an employee to perform better
- CA formal dispute between an employee and the employer
Explanation
Stress is the adverse reaction to excessive pressure or other types of demand. Moderate pressure can be motivating and is not in itself stress, so the second option describes beneficial pressure. A formal dispute is a grievance, not stress.
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