ACCA Applied Knowledge · Business and Technology · Learning and training at work
Which of the following is the most appropriate first step in identifying the training needs of an organisation?
The first step is comparing current employee skills and knowledge with those needed to meet organisational objectives. This reveals the training gap. Choosing providers or evaluating costs only makes sense once the gap has been identified, so they come later in the training cycle.
- ASelecting an external training provider
- BComparing the skills and knowledge employees currently have with those required to achieve organisational objectivesCorrect
- CEvaluating the cost of training after delivery
Explanation
Training needs are the gap between the competence the organisation requires and the competence people currently have. Identifying that gap must come before choosing providers or methods. Evaluating cost after delivery is a later stage of the training cycle.
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