CMA Foundation · Fundamentals of Business Economics and Management · Introduction to Management
Which one of the following tasks is most typical of first-line (supervisory) management rather than of middle or top management?
Assigning daily jobs to workers and resolving their immediate work problems is typical of first-line supervisory management. Supervisors are in direct contact with operative employees, whereas long-term mission, mergers and inter-departmental coordination belong to top and middle management.
- AAssigning daily jobs to workers and resolving their immediate work problemsCorrect
- BFraming the long-term corporate mission
- CCoordinating the plans of several departments
- DDeciding on a merger with another company
Explanation
Supervisors deal directly with operative workers, allocating daily tasks, ensuring quality and output and solving immediate problems. Framing the mission and approving mergers are top-management work, and coordinating departmental plans is mainly a middle-management function.
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