CMA Foundation · Fundamentals of Business Economics and Management · Introduction to Management
Which management thinker is best known for the Hawthorne experiments, which showed that social relationships and attention from supervisors influence worker productivity?
Elton Mayo is associated with the Hawthorne experiments. These studies showed that social factors, group norms and supervisory attention affect worker productivity, not just physical conditions or pay. This became the basis of the neo-classical human relations approach, unlike Taylor's scientific management or Fayol's administrative principles.
- AElton MayoCorrect
- BFrederick W. Taylor
- CHenri Fayol
- DMax Weber
Explanation
The Hawthorne studies at the Western Electric plant were led by Elton Mayo and are the foundation of the neo-classical human relations approach. Taylor focused on scientific management, Fayol on administrative principles, and Weber on bureaucracy, so they are not linked to these experiments.
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