CMA Intermediate · Business Laws and Ethics · Business Ethics and Emotional Intelligence
Which statement about emotional intelligence (EI) and its use in organisations is most accurate?
The accurate statement is that EI can be developed through practice and complements technical skills. It is not fixed at birth, does not replace competence, and does not mean suppressing emotions; it means recognising and managing emotions in oneself and others.
- AEI is fixed at birth and cannot be improved by training
- BEI replaces the need for technical competence in managerial roles
- CEI is the ability to suppress all emotions at work to remain objective
- DEI can be developed through practice and complements, rather than replaces, technical skillsCorrect
Explanation
Emotional intelligence is a set of learnable skills, unlike IQ, which is largely stable. It supports technical ability but does not replace it, and it involves managing emotions rather than suppressing them completely.
Did you get it right without looking?
One question tells you little. A timed set on Business Ethics and Emotional Intelligence shows your real accuracy, how long you take and where you lose marks.
More Business Ethics and Emotional Intelligence questions
- A team leader at a Mumbai firm is publicly criticised by a client. Instead of reacting angrily, she pauses, recognises her frustration, and …
- A purchase officer at an Indian company accepts an expensive gold coin from a supplier just before bid evaluation, saying it is only a festi…
- Meena notices that a team member is silently anxious about a new software rollout, acknowledges the worry sensitively, and adjusts the train…
- Which of the following best describes business ethics?
- In the context of corporate governance, a whistle-blower or vigil mechanism primarily contributes to ethics by:
- Which statement best describes the relationship between emotional intelligence and ethical decision making in an organisation?