ACCA Applied Knowledge · Business and Technology · Organisational culture
Which statement best describes the relationship between organisational culture and performance?
A culture supports performance when it fits the organisation's strategy and environment. A strong culture is not automatically beneficial, because it may resist needed change, and culture does influence behaviour at all organisation sizes, so absolute statements about culture and performance are wrong.
- AA strong culture always leads to superior performance regardless of the environment
- BCulture has no effect on performance because only structure and strategy matter
- CA culture supports performance when it fits the organisation's strategy and environmentCorrect
- DCulture only affects performance in organisations with fewer than fifty employees
Explanation
Culture influences performance through how it shapes behaviour, but benefit depends on fit with strategy and environment. A strong culture can even harm performance if it resists necessary change. The claims of always or never affecting performance are therefore incorrect.
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