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ACCA Applied Knowledge · Business and Technology · Organisational culture

In Schein's model of organisational culture, which level is the most visible and includes things such as office layout, dress code and logos?

Artefacts is correct. In Schein's model, artefacts are the visible, surface-level features of culture such as office layout, dress code and logos. Espoused values are stated beliefs, and basic underlying assumptions are deeper, unconscious beliefs that are hardest to see and change.

  1. AArtefactsCorrect
  2. BEspoused values
  3. CBasic underlying assumptions
  4. DCultural web paradigm

Explanation

Schein identifies three levels: artefacts (visible), espoused values (stated beliefs and strategies) and basic underlying assumptions (unconscious, taken-for-granted beliefs). Layout, dress and logos are artefacts. The paradigm belongs to Johnson's cultural web, not Schein.

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