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CMA Foundation · Fundamentals of Business Economics and Management · Introduction to Management

Which statement correctly distinguishes Fayol's approach from Taylor's approach in classical management thought?

Fayol proposed fourteen general principles for administering the whole organisation from a top-management viewpoint, while Taylor concentrated on raising operational efficiency at the shop-floor level through scientific methods. The other statements reverse their focus or wrongly claim they rejected specialisation.

  1. AFayol focused on the shop-floor worker's efficiency, while Taylor focused on top management's administration
  2. BFayol described general principles applicable to administration of the whole organisation, while Taylor concentrated on improving operational efficiency at the shop-floor levelCorrect
  3. CBoth rejected the need for specialisation and division of work
  4. DTaylor gave fourteen principles of management, while Fayol gave four principles of scientific management

Explanation

Fayol took a top-down view of administration with fourteen general principles; Taylor took a bottom-up view of shop-floor efficiency with scientific management. The first option reverses their foci, and the last reverses the numbers and attribution.

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