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ACCA Strategic Professional · Strategic Business Leader · Enabling success: disruptive technologies

Zentara Logistics uses software robots to copy invoice data from supplier emails into its accounting system. The task follows fixed rules, uses structured data and needs no learning or judgement from the software. Which description best fits this technology?

Robotic process automation fits because it executes repetitive, rule-based tasks on structured data, such as copying invoice details between systems, without needing to learn or exercise judgement. Machine learning and generative AI are aimed at pattern recognition or content creation, which this task does not require.

  1. ARobotic process automation (RPA)Correct
  2. BMachine learning using unsupervised clustering
  3. CGenerative artificial intelligence
  4. DDeep neural network image recognition

Explanation

RPA mimics human interaction with systems to carry out rule-based, repetitive tasks on structured data. The software does not learn or adapt. Machine learning and deep learning are designed for pattern detection or prediction rather than fixed-rule copying.

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