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ACCA Applied Knowledge · Business and Technology · Organisational culture

Zentra Ltd operates in a fast-changing software market. Its managers form small teams for each new client project, and influence depends on expertise rather than seniority. Which of Handy's cultures best describes Zentra, and why does it fit its environment?

Task culture best describes Zentra. Small project teams with influence based on expertise are typical of task culture, which is flexible and responsive, so it fits a fast-changing software market. Role culture would be too rigid, and power culture would depend on one leader's control.

  1. ARole culture, because clear procedures give predictability in volatile markets
  2. BPower culture, because a single leader can control all projects directly
  3. CTask culture, because flexible expert teams can adapt quickly to changing demandsCorrect
  4. DPerson culture, because each employee works independently for personal goals

Explanation

Project-based teams with expertise-based influence describe a task culture. It is adaptable and suits dynamic markets needing quick responses. Role culture would be too rigid for volatility, which is why that option is wrong.

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