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FRM Part II · FRM Exam Part II · Risk Mitigation

A bank outsources its payment processing to a single provider. Risk management is concerned that a failure of the provider would halt payments for several days. Which mitigation most directly addresses this concentration and continuity risk?

A tested exit and contingency plan, with an alternative provider or in-house fallback, best addresses dependence on a single payment processor. It lets the bank keep critical services running if the vendor fails, whereas self-assessments or higher fees do not provide a real substitute.

  1. AAdding a clause that lets the bank publish the vendor's performance results
  2. BDeveloping a tested exit and contingency plan, including an alternative provider or ability to bring the service in-houseCorrect
  3. CIncreasing the vendor's contractual fees to fund its resilience investment
  4. DRelying on the vendor's annual self-assessment of its business continuity plan

Explanation

Concentration and continuity risk is mitigated by credible, tested exit strategies and substitutability, such as an alternative provider or in-house capability. A vendor self-assessment gives no independent assurance, and higher fees do not ensure resilience or provide an alternative if the vendor fails.

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