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NISM Certifications · NISM-Series-VII: Securities Operations and Risk Management · Investor Grievances and Arbitration

A client of a stock broker has a complaint that the broker has not resolved. Through which SEBI-operated online platform can the investor lodge this complaint against a listed company or an intermediary?

The investor can use SCORES, the SEBI Complaints Redress System. It is SEBI's centralised online platform for lodging and tracking complaints against listed companies and registered intermediaries such as stock brokers. Other options are trading or filing systems and do not handle grievances.

  1. ASCORESCorrect
  2. BSEBI Annual Return Portal
  3. CEDIFAR
  4. DNEAT

Explanation

SCORES (SEBI Complaints Redress System) is the web-based centralised platform on which investors lodge complaints against listed companies and registered intermediaries and track their status. NEAT is an NSE trading system, and EDIFAR is a filing portal for company filings, so neither handles investor complaints.

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