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NISM Certifications · NISM-Series-VII: Securities Operations and Risk Management · Investor Grievances and Arbitration

A client of a stock broker has a grievance that the broker has not resolved. Through which SEBI-linked online platform can the investor lodge the complaint against the broker so that it is forwarded to the broker and the exchange for redressal?

The investor can use SEBI's SCORES platform. It is a centralised web-based complaint redress system where complaints against brokers and other registered intermediaries are lodged, forwarded to the concerned entity for action, and tracked online until resolved.

  1. ASEBI Complaints Redress System (SCORES)Correct
  2. BIncome Tax e-filing portal
  3. CCompany registrar's website only
  4. DGST common portal

Explanation

SCORES is the web-based centralised grievance redress system of SEBI where investors can lodge complaints against listed companies and registered intermediaries. The complaint is forwarded to the entity concerned for action and followed up online. The other portals have no role in securities market grievances.

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