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CSEET · Business Laws and Management · Introduction to Management

A factory manager at Kaveri Textiles in Coimbatore notices that one supervisor receives instructions from both the production head and the finance head, causing confusion about whose orders to follow. Which principle of Fayol is violated?

Unity of command is violated, because Fayol's principle requires that an employee receive orders from only one superior. The supervisor taking instructions from both the production head and the finance head creates confusion and conflict. Unity of direction concerns one plan for related activities, not the number of bosses.

  1. AScalar chain
  2. BUnity of commandCorrect
  3. CUnity of direction
  4. DDivision of work

Explanation

Unity of command means an employee should receive orders from only one superior. Here the supervisor gets orders from two heads, so it is violated. Unity of direction is different: it means one head and one plan for a group of activities with the same objective.

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