CSEET · Business Laws and Management · Introduction to Management
Which of the following is an example of a manager performing an INTERPERSONAL role in Mintzberg's classification?
Welcoming and entertaining visiting dealers is the figurehead role, which belongs to Mintzberg's interpersonal category along with leader and liaison. The other options describe monitor (informational), negotiator and resource allocator (decisional) roles.
- AMr. Iyer, a plant head, welcomes and entertains a visiting delegation of dealers on behalf of the companyCorrect
- BMs. Rao, a finance head, scans industry reports to gather information
- CMr. Khan, a CEO, negotiates a contract with a labour union
- DMs. Sen, a manager, allocates scarce funds among departments
Explanation
Performing ceremonial and social duties is the figurehead role, which is interpersonal (figurehead, leader, liaison). Scanning reports is the monitor role (informational), negotiating is the negotiator role and allocating funds is the resource allocator role, all decisional or informational, not interpersonal.
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