ACCA Applied Knowledge · Business and Technology · Communicating in business
A finance manager needs to send a short, internal written message to the sales team stating that month-end sales figures must be submitted by Friday. Which document is most appropriate?
A memorandum is the most appropriate document. It is a short, internal written message used to give instructions or information to colleagues within the same organisation. A formal report would be excessive, while letters and press releases are aimed at external audiences.
- AA formal report with an executive summary and appendices
- BA memorandumCorrect
- CA business letter on company letterhead
- DA press release
Explanation
A memorandum is a brief, informal written communication used within an organisation to convey simple information or instructions. A formal report is too detailed for this purpose. A letter and a press release are intended for external audiences.
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