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ACCA Applied Knowledge · Business and Technology · Learning and training at work

A firm gives employees a problem-solving workshop in which they must analyse the causes of an issue, form their own understanding of how the parts fit together and then apply this insight to new problems. Which learning theory does this best reflect?

This reflects cognitive theory. It treats learning as an internal mental process in which people analyse problems, gain insight and form understanding they can transfer to new situations, rather than simply responding to stimuli and reinforcement as behaviourism suggests.

  1. ABehaviourism
  2. BCognitive theoryCorrect
  3. COperant conditioning
  4. DClassical conditioning

Explanation

Cognitive theory sees learning as an internal mental process in which people build understanding and insight, then apply it to new situations. Behaviourist approaches, including conditioning, focus on stimulus, response and reinforcement rather than on understanding.

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