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ACCA Applied Knowledge · Business and Technology · Learning and training at work

A firm spent 40,000 on a training programme. Six months later, productivity data show the trained team's output rose, but other changes, such as new software and a bonus scheme, were introduced during the same period. What is the main difficulty in evaluating the programme's results?

The main difficulty is isolating the training's effect from other influences. Because new software and a bonus scheme were introduced in the same period, the rise in output cannot confidently be attributed to the programme, making results-level evaluation unreliable without a control group or similar approach.

  1. AIsolating the effect of the training from other influences on performanceCorrect
  2. BTrainees will always give inaccurate feedback on the course
  3. CCosts of training cannot be measured in monetary terms

Explanation

Where other factors such as software and bonuses changed at the same time, it is hard to attribute the output improvement to the training alone. Training costs are normally measurable, and feedback accuracy is not the issue described.

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