ACCA Applied Knowledge · Business and Technology · Learning and training at work
An audit firm wants trainees to develop skills in analysing complex, ambiguous business problems and to debate possible solutions with peers, without risk to real clients. Which training method is most suitable?
Case studies are most suitable. They give trainees realistic, ambiguous problems to analyse and debate with peers, developing analytical and judgement skills in a safe setting with no risk to real clients, unlike passive methods such as manuals, talks or shadowing.
- ACase studiesCorrect
- BInduction talk
- CJob shadowing of a single partner
- DSelf-study of a technical manual
Explanation
Case studies present realistic problems that trainees analyse and discuss in groups, building analytical and decision-making skills without risk to clients. Job shadowing is passive and tied to one person, and manuals or talks do not encourage debate and analysis.
Did you get it right without looking?
One question tells you little. A timed set on Learning and training at work shows your real accuracy, how long you take and where you lose marks.
More Learning and training at work questions
- A manager wants a new accounts assistant to learn the payroll system by working alongside an experienced colleague who demonstrates tasks an…
- Which of the following is the most appropriate way to evaluate the learning level of a training course on a new accounting system?
- A company has introduced a competence framework for its finance team. Which use of the framework most directly supports identifying individu…
- Zeta Ltd's customer service manager notices that complaint volumes have risen since a new billing system was introduced. Before arranging tr…
- A manufacturing firm wants to find out which skills its machine operators currently lack. Which of the following steps is the most logical s…
- A finance department has recruited a new accounts assistant who must quickly learn how to use the company's bespoke ledger software. The fin…