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CMA Foundation · Fundamentals of Business Laws and Business Communication · Legal Aspects of Business Communication

A firm wants to ensure that an electronic contract accepted by email can later be proved in court. Which step best supports this?

Retaining the complete email records with date and sender details securely is best, because these records serve as evidence of offer and acceptance in court. Deleting them or relying on verbal notes removes proof, and circulating copies to personal accounts weakens control.

  1. ADelete the email thread after acceptance
  2. BRetain the complete email records with date and sender details securelyCorrect
  3. CKeep only a verbal note of the acceptance
  4. DForward the email to personal accounts of all staff

Explanation

Preserved electronic records with date, sender and content serve as evidence of offer and acceptance. Deleting or keeping only verbal notes removes proof, and scattering copies to personal accounts weakens security and control.

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