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ACCA Applied Knowledge · Business and Technology · Motivating individuals and teams

A manager at Dunmore Co wants to use Belbin's model when forming a new finance project team. What is the most appropriate use of the model?

The manager should assess members' preferred team roles and build a balanced team that covers gaps. Teams of identical roles tend to duplicate strengths and share weaknesses, and Belbin roles reflect behaviour, not job titles.

  1. ASelect only people with the same preferred role so the team agrees quickly
  2. BAssess members' preferred roles and aim for a balance, filling gaps in the teamCorrect
  3. CAssign each member a role at random since roles are fixed by job title

Explanation

Belbin's model is used to identify members' preferred roles and build a balanced team, covering any gaps. Identical roles cause competition and gaps, and roles are behavioural tendencies, not job titles.

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