ACCA Applied Knowledge · Business and Technology · Competence frameworks and personal development
A manager sets a goal for a team member: 'Reduce invoice processing errors from 8% to below 3% by 30 September.' Which feature of a SMART objective does the date '30 September' primarily satisfy?
The date satisfies the time-bound element of a SMART objective because it sets a deadline for achieving the goal. The error percentages make the objective measurable, and whether the target is realistic would relate to it being achievable.
- AMeasurable
- BTime-boundCorrect
- CAchievable
Explanation
A deadline gives the objective its time limit, so it is time-bound. The percentages make it measurable, while achievable relates to whether the target is realistic for the person.
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