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IAI Actuarial Core Principles · Business Management · Mission, business strategy, teamwork and time management

A pricing team at a Mumbai life insurer has just been formed from actuaries, underwriters and a marketing analyst who have never worked together. In early meetings members are polite, unsure of their roles and defer to the manager on everything. According to Tuckman's model of group development, which stage is the team in?

The team is in the forming stage. Members are new to each other, behave politely, are unclear about their roles and rely on the manager for direction. Conflict, which marks storming, has not yet emerged and shared norms have not yet developed.

  1. AFormingCorrect
  2. BStorming
  3. CNorming
  4. DPerforming
  5. Adjourning

Explanation

Tuckman's first stage is forming. Members are polite, uncertain about roles and dependent on the leader. Storming would show open conflict over roles and approach, which has not yet appeared here.

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