CMA Foundation · Fundamentals of Business Laws and Business Communication · Internet-based Business Communication
A sales head wants to send a proposal to a client, keep the finance manager informed openly, and also send a copy to the CEO without the client knowing. Which addressing arrangement is correct?
The client should be in To as the main recipient, the finance manager in Cc for open information, and the CEO in Bcc so the copy stays hidden from the client. Cc makes recipients visible to everyone, whereas Bcc conceals them.
- AClient in To, finance manager in Cc, CEO in BccCorrect
- BClient in Bcc, finance manager in To, CEO in Cc
- CClient in To, finance manager in Bcc, CEO in Cc
- DAll three in Cc
Explanation
The client is the primary recipient (To). The finance manager is to be openly informed, so Cc. The CEO's copy must be hidden from the client, so Bcc. Options putting the CEO in Cc reveal the CEO to the client, and the client in Bcc is wrong for the main addressee.
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