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CMA Foundation · Fundamentals of Business Laws and Business Communication · Internet-based Business Communication

Which of the following is a recommended practice for a professional email signature?

A professional email signature should carry the sender's name, designation, organisation and contact details. This identifies the sender and makes follow-up easy. Nicknames, quotations or omitting the signature reduce professionalism and clarity.

  1. AInclude name, designation, organisation and contact detailsCorrect
  2. BInclude only a nickname and a favourite quotation
  3. COmit it so that the mail looks informal
  4. DInclude the recipient's personal details

Explanation

A professional signature identifies the sender and gives ways to contact them, adding credibility. A nickname or quotation is unsuitable for business, omitting it reduces clarity, and the recipient's personal details do not belong there.

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