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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

A supervisor sets a performance improvement plan for an underperforming employee. Which feature would make the plan MOST likely to succeed?

A plan with specific, measurable targets, agreed review dates and appropriate support is most likely to succeed. It gives the employee clarity on expectations, allows progress to be monitored objectively, and encourages commitment through agreement rather than imposition.

  1. ABroad aims such as 'work harder' to allow flexibility
  2. BSpecific, measurable targets with agreed review dates and supportCorrect
  3. CTargets set by the supervisor alone without discussion

Explanation

Clear, measurable targets with set reviews and support give the employee a defined path and allow progress to be assessed. Vague aims cannot be measured. Targets imposed without discussion reduce commitment and ownership.

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