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ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work

A team leader at Marlow Co tolerates one member's repeated unprofessional behaviour without addressing it. Which is the MOST likely effect on the rest of the team?

The most likely effect is lower trust in the leader and perceived unfairness, which harms team morale. Tolerating poor behaviour signals inconsistent standards, so other members feel their own efforts are undervalued. It would not typically improve conduct, fairness perceptions or commitment to values.

  1. AGreater respect for the leader's fairness
  2. BLower trust in the leader and perceptions of unfairness, harming moraleCorrect
  3. CImmediate improvement in the offender's conduct
  4. DStronger commitment to organisational values

Explanation

When poor behaviour goes unchallenged, others see inconsistent standards and lose trust in the leader, which damages morale. It does not normally improve the offender's conduct or build respect for the leader.

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