ACCA Applied Knowledge · Business and Technology · Team formation, development and management
A team leader notices that a highly cohesive team has begun to ignore criticism from outside, stifles dissent and quickly agrees on risky decisions without considering alternatives. Which problem is the team most likely displaying?
The team is showing groupthink. Strong cohesion creates pressure to conform, so dissent is suppressed, outside criticism is ignored and risky decisions are agreed without evaluating alternatives. Social loafing concerns reduced effort, and storming involves open conflict rather than suppressed disagreement.
- ASocial loafing
- BGroupthinkCorrect
- CRole ambiguity
- DStorming
Explanation
Groupthink arises in cohesive groups where pressure to conform suppresses dissent and alternatives are not evaluated. Social loafing is reduced individual effort in groups, which is not described. Storming involves open conflict, the opposite of suppressed dissent.
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