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ACCA Applied Knowledge · Business and Technology · Individual and group behaviour in business organisations

A team of highly creative specialists at Kestrel Co produces many original ideas but regularly misses deadlines, and errors are found late in projects. Using Belbin's roles, which role is most clearly lacking, and so most worth adding?

A Completer finisher is most needed. The team already has plenty of ideas but misses deadlines and finds errors late, so it lacks someone who checks detail and ensures work is finished on time, according to Belbin's team role theory.

  1. APlant, to generate more ideas
  2. BResource investigator, to find external contacts
  3. CCompleter finisher, to ensure attention to detail and deadlinesCorrect
  4. DShaper, to add more drive to the idea generation

Explanation

The problem is not a lack of ideas, so adding a Plant would worsen the imbalance. Missed deadlines and late-found errors point to a missing Completer finisher, who polishes work, checks for mistakes and drives completion. Shaper or Resource investigator would not directly address detail and delivery.

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