CMA Foundation · Fundamentals of Business Economics and Management · Leadership and Motivation - Concepts and Theories
According to Douglas McGregor, a manager who believes that the average employee inherently dislikes work and will avoid it if possible holds which of the following sets of assumptions?
The manager holds Theory X assumptions. McGregor's Theory X says the average person dislikes work, avoids responsibility and needs coercion, close control or threats to perform. Theory Y is the contrasting view, which sees work as natural and people as self-motivated under the right conditions.
- ATheory XCorrect
- BTheory Y
- CTheory Z
- DHygiene theory
Explanation
McGregor's Theory X assumes people dislike work, avoid responsibility and must be coerced, controlled or threatened to put in effort. Theory Y takes the opposite view, that work is natural and people can be self-directed. Theory Z and hygiene theory are by other writers and are not McGregor's pair.
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